Privacy Policy

Last updated: January 2026

This Privacy Policy explains how personal data is collected, used, stored, and protected when you visit or interact with the website thematcho.com (the “Website”).

This Privacy Policy is prepared in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection laws.

1. Data Controller

The data controller responsible for the processing of personal data is:

Jakub Srovnal (Autónomo)

Avenida Francisco La Roche 3,

38001 Santa Cruz de Tenerife,

Spain

Email: team@thematcho.com

and

Róbert Bajzecer, MBA (Autónomo)

Avenida Francisco La Roche 3,

38001 Santa Cruz de Tenerife,

Spain

Email: team@thematcho.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Name
  • Email address
  • Technical data (IP address, browser type, device information)
  • Cookie and usage data

Personal data is collected when you:

  • submit a contact or subscription form on the Website
  • subscribe to our newsletter
  • interact with the Website through cookies and tracking technologies

3. Purposes of Processing

Your personal data is processed for the following purposes:

  • sending newsletters and marketing communications
  • informing you about promotions, events, and news related to our café
  • responding to messages or enquiries sent via the Website
  • generating anonymised statistics and internal reports
  • analysing Website performance and user behaviour
  • complying with legal obligations

4. Legal Basis for Processing

We process personal data on the following legal grounds:

  • Consent (Article 6(1)(a) GDPR) – for newsletters, marketing emails, and non-essential cookies
  • Legitimate interest (Article 6(1)(f) GDPR) – for Website analytics, security, and improvement
  • Legal obligation (Article 6(1)(c) GDPR) – where required by applicable law

You may withdraw your consent at any time.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure the proper functioning of the Website and to analyse traffic.

Cookies used may include:

  • essential cookies
  • analytical cookies (e.g. Google Analytics)
  • marketing cookies (e.g. Google Ads)

You can manage or withdraw your cookie consent through the cookie banner or your browser settings.

6. Third-Party Services

We may share limited personal data with trusted third-party service providers, including:

  • Google Analytics – Website analytics
  • Google Ads – advertising and marketing measurement
  • Google Search Console – Website performance monitoring
  • newsletter and email service providers (to be selected)

Some of these providers may process data outside the European Union. In such cases, appropriate safeguards are applied, including Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • newsletter data is retained until you unsubscribe
  • analytical data is retained in aggregated or anonymised form
  • legal or administrative data is retained as required by law

8. Your Rights

Under the GDPR, you have the right to:

  • access your personal data
  • request correction of inaccurate or incomplete data
  • request deletion of your data (“right to be forgotten”)
  • restrict or object to processing
  • withdraw consent at any time
  • request data portability
  • lodge a complaint with a supervisory authority

To exercise your rights, contact us at: team@thematcho.com

9. Data Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

10. Children’s Privacy

This Website is not intended for children under the age of 16. We do not knowingly collect personal data from children.

11. International Users

The Website may be accessed from outside the European Union. By using the Website, you acknowledge that your data may be processed in accordance with this Privacy Policy and GDPR safeguards.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be published on this page with the updated date.

13. Contact

If you have any questions regarding this Privacy Policy or the processing of personal data, please contact:

team@thematcho.com